What is a Cloud PBX System?
A cloud-based PBX system is very similar to a hosted PBX system.
In fact, the two terms get used interchangeably at times. This is because the difference between Cloud and Hosting is a matter of degree and you will sometimes read or hear the term “Cloud Hosting”.
In general, it is best to think of Cloud-based systems as accessible by many customers via the Internet. A hosted system in comparison may be dedicated to a single customer and it typically uses a private network.
It pays to have the provider explain what they mean when they refer to either Cloud or Hosting.